Services

Somerset Logistics has a reputation for providing superior customer service. Our excellent customer service coupled with financial stability puts us ahead of our competitors. Somerset’s financial stability allows us to expedite payment to carriers. Somerset always has two customers on every load, one being the shipper, and the other being the carrier. Somerset makes every effort to manage both with caring professionalism.

BrokerWeb

Somerset Logistics has invested in state of the art software to assist our logistic experts. Our proprietary software - BrokerWeb, is an all encompassing program which allows us to effectively track, assess and monitor shipments from initial contract through completion. This Web based logistics management system allows Somerset to maintain visibility and impacts greatly our ability to provide good customer service. BrokerWeb data input is only one facet and does not take into account the personal dynamics of every transaction. Every transaction is accompanied with several telephonic calls to ensure quality, correctness and build customer satisfaction. BrokerWeb allows for better customer service for all shipments and includes the following:

• Provides Real Time Tracking, and Overall Shipment Status
• Maintains a Data Base of Shipper & Carriers Info which Expedites Transactions
• Electronic Proof of Delivery
• Transaction Charges and Special Information
• Interfaces with FMCSA to Ensure Safety Requirements
• Rate and Traffic Lane Information
• Bills of Lading and Invoice
• Accounts Receivable Data

Fuel Surcharge Program

Somerset negotiates fuel surcharge rates with customers on a case by case basis. Somerset uses the DOE weekly fuel pricing index to establish current fuel surcharge rates.

Rate Request

For customers who would like to receive a rate quote please fill out a rate request form.

Flexible Payment Options

Somerset offers several payment options to satisfy our carriers needs.  We offer Quick Pay with a charge of 5% of the agreed rate and advance pay options at 30% max of the agreed rate for a 5% charge.

Electronic Payment options

Somerset uses PowerTrack and can utilize EDI to expedite payments.